“Enterprise IT spending is recession-proof,” said John-David Lovelock, a VP Analyst at Gartner. He continues, “CEOs and CFOs, rather than cutting IT budgets, are increasing spending on digital ...

Enterprise software implementations fail because of fragmented institutional knowledge and tools. Auctor fixes that with one ...

Customer relationship management (CRM) implementation is a 10-step process for launching CRM software for your business. When implemented correctly, your new CRM will help you manage contacts, track ...

Customer relationship management (CRM) systems have evolved into multifaceted hubs that add tremendous value to your company. However, how well you integrate a CRM system with your existing workflow ...

Incorrect assumptions are often an underlying cause of failed and disappointing software implementations. This is according to Roehan Manders, Head of Delivery at The CRM Team, who says assumptions ...

When organizations undertake software implementations, they do not anticipate failure despite the risks associated with such complex projects. Rather, they plan for success, governed by their budgets, ...

“IP teams often embark on the IPMS journey with great optimism. Once in the thick of implementation, however, they may experience a turbulent journey.” Imagine that your family has decided to build a ...

Enterprise software implementations like ERP are famous for being late and exceeding budget. This article looks at using Agile concepts to reduce implementation project risks. Selecting best-fit ...